Privacy Policy

Information We Collect

  • Personal Information:

    We collect personal details such as name, email, phone number, and delivery address when you place an order.

  • Payment Information:

    For processing payments, we may collect billing details. All transactions are securely handled by our payment gateway providers.

  • Website Usage Data:

    We gather non-personal information like browser type, IP address, and pages visited to enhance user experience.

How We Use Your Information

  • Order Processing:

    We use your information to fulfill and deliver your flower orders efficiently.

  • Customer Support:

    Details provided help us respond to inquiries, process refunds, or resolve issues.

  • Marketing Communication:

    With your consent, we may send promotional emails about offers, discounts, or new collections.

Data Protection & Security

  • Secure Transactions:

    We implement security measures to protect your data from unauthorized access, alteration, or disclosure.

  • Third-Party Services:

    We do not sell or share your personal information with third parties except for essential service providers (e.g., payment gateways, delivery partners).

  • Cookies & Tracking:

    We use cookies to improve website functionality and user experience. You can manage cookie settings in your browser.

Your Rights & Choices

  • Access & Update:

    You have the right to access and update your personal information anytime.

  • Opt-Out:

    You can unsubscribe from marketing emails by clicking the “Unsubscribe” link in our emails.

  • Data Deletion:

    If you wish to delete your account or data, contact us at our support email.