Terms & Conditions

General Terms

  • Use of Website:

    By using our website, you agree to comply with our terms and conditions. All purchases made through this website are subject to these terms.

  • Product Availability:

    All floral arrangements are subject to availability. If a particular flower is unavailable, we may substitute it with a similar bloom of equal or greater value.

  • Pricing:

    Prices for our products and services may change without notice. We reserve the right to update pricing based on seasonal availability and market conditions.

Order & Delivery

  • Order Confirmation:

    Once an order is placed, you will receive an email confirmation. If you do not receive one, please check your spam folder or contact us.

  • Delivery Policy:

    We deliver to specified locations as mentioned on our website. While we aim to meet preferred delivery times, we cannot guarantee exact timings.

  • Force Majeure:

    We are not liable for delays due to unforeseen circumstances such as extreme weather, strikes, or natural disasters.

Cancellations & Refunds

  • Cancellations:

    Orders can be canceled up to 24 hours before the scheduled delivery. A full refund will be provided. After this period, cancellations may not be accepted.

  • Refund Policy:

    Due to the perishable nature of flowers, refunds are only provided in cases of significant quality issues or delivery errors.

  • Complaints:

    If you are unsatisfied with your order, please contact us within 24 hours with a photo of the issue for review.